The Small Claims Procedure is a special mechanism for dealing with small claims with in the District Court structure. The procedure is designed to handle consumer complaints quickly, cheaply and informally without a solicitor. Claims in respect of personal injuries are excluded and the maximum claim currently is €2,000. You can get an application form and more information on this procedure from your Local District court or online at www.smallclaims.ie . It costs just €9 to bring a claim to the court, but is well worth it if you win.